Is your customer experience helping or getting in the way of your business goals?
What is it?
This efficient planning tool can analyze your customer experience, identify gaps and opportunities, and give you a prioritized list of actionable items. In just two weeks, you could have a clear plan that can make a real difference for your business.
Who’s it for?
A Customer Experience Checkup is useful for any business, but it can be especially helpful for small to mid-size companies. It requires little to no effort from your team so they can stay focused on day-to-day activities. It’s fast and cost-effective with recommendations that can be implemented right away.
We have a straightforward 3 step approach:
Inputs: Gather details about customer contact points and business goals
Analysis: See what’s working, what’s missing, and what could be better
Output: Provide a report with an actionable list of recommendations
In a couple of weeks go from understanding what your customer contact points are, to how they contribute to your business goals, to seeing how they are connected and where the experience gaps exist.
See how it works with a free sample.
Enter your name and email here to download a sample or contact us if you’d like to set up time to talk. Let’s start the conversation.